Frequently Asked Questions

Enrolments can be made at any time.

Mid-month enrolments will have fees adjusted to account for the remaining sessions that month.

• Have a look at our current timetable. Email classes@thecircusspot.com.au & request a free trial!

• You can also create an account or log into the student portal

• On the main dashboard click the "Booking" button

• After clicking on Booking, you will see a button to ‘find a classes’

• You can now apply filters to narrow your search. For example, you can filter by Days of the Week or filter by ‘Program’ to choose class type (Tiny Tops, Circus 101, Aerial Basics etc)

• Once you find a class you would like to enrol in select add to cart, and follow the steps to complete your booking.

Our classes enrol on an ongoing basis, with fees billed monthly.

• Monthly costs are based on the number of scheduled classes. Pricing depends on the type of class.

• New students joining mid-month are charged for the remaining classes that month.

• Invoices appear in the student portal by the 27th of each month, and fees are charged automatically on the 1st of the month using your stored payment method.

Yes! All new students can try a free class before enrolling! Click here to get in touch about booking in.

Preschool children should book into our Tiny Tops classes.

Primary school children - The most popular class for primary school aged students is Circus 101 which covers the basics in all circus disciplines, however, students who are interested in Aerials only (Silks, Trapeze and Aerial Hoop) may choose to join Aerial Basics (either prep-8 or 9 - 15 year old classes).

High school students - Start with either an Aerial Basics class or Circus 101.

Adults – If you’ve always wanted to try aerial arts, the best place to start is in an Aerial Basics class. If handstands, cartwheels & flips are more your thing, we have our Tumble/Acro class.

Our Strength & Flex class helps you get buff & bendy to level up on your favourite circus skills.

We also have Hoop, Juggle & Balance class where you can try a range of circus props including Hula hoops, juggling, unicycle, rola bola, poi, walking globe and more!

You can follow the same steps described above to join a wait list for a given class. You can join multiple wait lists, and you can even join a wait list for your preferred day/time while they being enrolled in another class.

Please come dressed in comfortable, stretchy clothes such as t-shirts and leggings or shorts / trackies for boys. No dresses or baggy clothes please! Avoid skirts where possible as they can interfere with aerial skills.

All our classes are done barefoot, so no shoes are required.

Aerial students - wear something that covers your midriff and backs of your knees (eg leggings), burns can and will occur if your skin is bare!

Jewellery and clothing with zips and buckles are not permitted while training.

Yes! We have a waiting area for parents. There are tables, chairs and heaters to keep you comfortable in winter.

No! The only fees are your monthly class fees.

Fees are automatically charged monthly to your stored payment method in the Student Portal. Alternatively, fees can be paid:

• In person with cash or card (before the last day of the previous month).

• Over the phone, via card.

We do not have formal scholarships but come talk to us if you need help for a period of time.

Yes!

Students enrolled in multiple classes recieve:

• 15% off the price of their second class

• 30% off the price of their third class

• 45% off the price of their fourth and any subsequent classes

For families with multiple children enrolled:

• The second child receives a 5% discount on their first enrolment.

• The third and additional siblings receive 10% off their first enrolment.

Subject to availability - if you have provided at least 2 hrs of written notice of your absence prior to class, you will receive a make up token. This is generated at the time of the missed class, and cannot be booked in advance.

You can find out more detailed information about how this works by clicking here.

Unfortunately, no. Monthly fees secure your place in a class regardless of attendance.

Not a problem, simply request a transfer to your preferred new class via the Student Portal.

Here's how to do it:

• Head to our Student Portal

• In the menu select "Account"

• Under students, select the name of who need to be transferred.

• Here you can click on ‘Enrolments’ followed by ‘Transfer Enrolment’.

• Filter the timetable as you wish and scroll through to look at your options.

* If you wish to follow through with transferring, you can then press on your preferred class and follow the prompts. If you simply wish to look at the options, you can scroll through the timetable and then exit out of the app without processing any changes.

If a student is going to have an extended absence, there are two options:

• You can lodge an expected absence for the duration you will miss. You’ll still be charged for classes, but you’ll receive make up tokens and your place in class is secured.

• You can end (or ‘drop’) the enrolment. This is best if you don’t want to pay for classes while you’re absent, or struggle to book in for make up classes. It does mean that your place in class may be taken by someone else while you are away, as we cannot ‘hold’ places without payment. Please note, we require 14 days notice for all drops.

No classes are run on public holidays. If your class is effected by a public holiday, you won't be charged for this date.

Yes! But please be mindful of the following

You must remain in the waiting area while taking photos.

Do not distract your child by taking their photo. The most important thing is their safe participation in the class.

Additionally, our photo and video policy includes the following:

• Do not take photos of coaches or students without their permission*.

• Do not post photos of coaches or students to social media without their permission*.

• Do not distract any students while taking photos, as this can compromise safety and focus in class.

• If a coach or anyone else asks you to not take photos, please respect their wishes.

*if the student is a minor, you need the permission of their parent / legal guardian.

Yes! Circus is a performance-oriented art form. However, there is no obligation to take part if that's not your thing.

• Circus 101, Circus Extra and Circus Up classes do in class "Show Offs" during the last class of Term 2 and Term 4.

• Tiny Tops & Youth Aerial classes do in class "Show Offs" during the last class of Term 1 and Term 3.

• Adult classes are invited to do a ‘show off’ in term 3.

Advanced students in Circus Extra and Circus Up have the opportunity to join our Youth Performance Troupe, who regularly perform at internal and external events.

There is a lot of moment during a parent assisted class, which can sometimes be unpredictable. It's important both your children are safe during class time.

As such, an infant who is placed on the floor while you assist your older child, can create a dangerous situation.

If you have a younger child who needs to be with you during class, we ask you either baby wear them or have them in a pram or carrier.

If this is not possible for your circumstance, please talk to our staff, to see if there may be another way to make the situation safe for you.